Privacy Policy

Our Commitment to Your Privacy

At Bakers Boulevard, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bakersboulevard.com.au or make purchases from our bakery.

1. Information We Collect

Personal Information: When you place an order, create an account, or contact us, we collect personal information including:

• Name, email address, and phone number
• Delivery address and billing information
• Payment details (processed securely through Stripe)
• Special occasion dates and preferences

Technical Information: We automatically collect certain information when you visit our website, including:

• IP address, browser type, and device information
• Pages visited and time spent on our site
• Referring website or search terms

2. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies help us remember your preferences and shopping cart items.

2. How We Use Your Information

We use your information for the following purposes:

Purpose	Information Used
Processing orders and payments	Contact details, delivery address, payment information
Order delivery and customer service	Phone number, email address, delivery instructions
Personalizing your experience	Previous orders, preferences, browsing history
Marketing communications (with consent)	Email address, preferences
Website improvement and analytics	Technical data, usage patterns

3. Information Sharing and Disclosure

We respect your privacy and only share your information in the following circumstances:

• Service Providers: We share information with trusted third parties who assist us in operating our website, conducting business, or servicing you (e.g., Stripe for payments, delivery services).
• Legal Requirements: We may disclose information when required by law or to protect our rights, property, or safety.
• Business Transfers: In connection with any merger, sale of company assets, or acquisition, your information may be transferred.
• With Your Consent: We may share information with third parties when you give us explicit consent.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for all data transmissions
• Secure payment processing through Stripe
• Regular security assessments and updates
• Limited access to personal information
• Secure data storage and backup procedures

5. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information in certain circumstances
• Opt-Out: Opt out of marketing communications at any time
• Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us using the information below.

6. International Data Transfers

As our payment processor Stripe operates globally, your payment information may be transferred to and processed in countries other than Australia. These transfers are protected by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

7. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Order information is typically retained for 7 years for tax and accounting purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or provide us with your personal information.